Privacy Policy

We are committed to protecting online user privacy. In order to ensure your privacy, information we collect is used only in the manner and for the purposes described below.

This "Privacy Policy" discloses the privacy practices governing our knowledge, collection, use, and disclosure of information. All references herein to "we" or "us" refer to 365labs ("365labs"). All references to the "site" refer to the website located at http://www.AskSolvers.com.

Children's Privacy Policy

Our site is not directed towards children 13 years of age or under and we do not knowingly collect any information from children 13 years of age or under through the site.

What We Collect and How We Use It

Personally Identifiable Information

Although you can use certain areas of our site without providing us with any personally identifiable information, for some site applications or services, we may collect certain types of personally identifiable information, including: name, city and country of location, and e-mail addresses. This type of information is only collected from you voluntarily; we will never gather or store such information without your knowledge and consent.

When you provide such information for a specific purpose, we will use such information to contact you solely for that purpose, except that we may at times also contact you to provide you with critical site information that impacts the features or services you have requested.

We do not share personally identifiable information collected at this site with third parties, except for the limited instances noted below. The exceptions are:

  • We may share your information with our webserver vendors who assist us in maintaining and administering the site. They can only use the information to administer our site, services, and products. These agents are required to keep your information private and secure.
  • If you opt-in (either at the time of providing personally identifiable information, or at a later time) to have us use your information to contact you, or to send information to you.
  • We may also disclose personally identifiable information if we are required to comply with laws, or if in our good faith judgment, such action is reasonably necessary to comply with legal process, to respond to any claims, or to protect the rights of 365labs, its customers and the public.
  • In the event of an acquisition of all or part of 365labs by another company, or in the event that 365labs were to sell or dispose of all or a part of the 365labs business, the acquirer would have access to the information maintained by 365labs, which could include personally identifiable information, subject to applicable law. Similarly, information may be transferred as part of a reorganization or insolvency proceeding.
We may on occasion combine information we receive with outside records or site usage information to enhance our consumer profiles for our own marketing and development purposes (in accordance with this Privacy Policy).

Cookie/Tracking Technology

This site uses cookie and tracking technology. A "Cookie," is a tiny file that your browser places on your computer's hard drive, which acts to identify your computer. Cookie and cookie tracking technology is useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help tailor the site to visitors' needs and help customize the site for visitors. For example, we may use cookies to store your site preferences, usage patterns, and other information so that the site will function better for you on subsequent visits. The site may also use cookies to deliver content specific to your interests and for other similar purposes. Personally identifiable information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information (as discussed above), cookies may be tied to such information. Aggregated cookie and tracking information may be shared with third parties. If you choose to reject the site's cookies, some areas of the site may not function properly or may not be accessible.

Automatically Collected Log Information

In addition to the information discussed above, when you visit the site we collect and store the following information in our logs for each browser request. We may use such information for development and marketing purposes (we will not use IP addresses externally except as set forth above):

  • the date and time
  • the originating IP address
  • the type of browser and operating system used (if provided by the browser)
  • the URL of the referring page (if provided by the browser)
  • the object requested
  • completion status of the request
  • pages visited
Data Storage

365labs uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run AskSolvers. 365labs owns the code, databases, and all rights to the AskSolvers application.

Security, Opting Out, and Access to Information

365labs uses commercially reasonable efforts to keep personally identifiable information secure. Only authorized 365labs employees, third party vendors, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information and only to help 365labs maintain and administer the site.

If enabled on the site, you may visit your account settings page to delete your account and/or information. You can also contact us at support@asksolvers.com to request deletion of your account and/or information. Please note that any information that we have may remain in back-up storage for some period of time after your deletion request. This may be the case even though no information about your account remains in our active user databases. Also please note that log files are not affected by account deletion requests.

General

Third party Internet sites accessible through hyperlinks from this site have their own privacy practices, and 365labs has no responsibility or liability for these independent practices. Please review their privacy practices for yourself.

We reserve the right to amend this Privacy Policy periodically. Any amendments made to this Privacy Policy will be considered effective ten (10) days after the amendments are posted on the site.

Contact Information

If you or your have any questions about our products, Terms of Use, or Privacy Policy, please contact AskSolvers Support, c/o 365labs support@asksolvers.com.

Last Update: April 4, 2007